Chat
Your secure interface for AI conversations across multiple models
Chat is BlackMountain's core feature for working with AI. Access GPT-4, Claude, Gemini, and Mistral in one unified interface. Every conversation becomes a retrievable, shareable asset for your organization.
Why Chat?
BlackMountain Chat replaces scattered AI subscriptions with one governed workspace. Instead of managing separate ChatGPT, Claude, and Gemini accounts across your team, everyone works in one place with:
Multiple AI models in one interface
Unified billing for your organization
Shared conversations across teams
European data sovereignty with zero-knowledge encryption
Full conversation history that's searchable and exportable
Key Features
Multi-Model Access
Switch between AI models based on your task. Each model has unique strengths:
Model | Best for |
GPT-4 | Complex reasoning, coding, creative writing |
Claude | Long-form analysis, nuanced conversations |
Gemini | Multimodal tasks, data analysis |
Mistral | Efficient processing, European alternative |
Select your model from the dropdown at the top of each conversation. You can switch models mid-conversation without losing context.
File & Image Upload
Upload documents and images directly into your conversations:
Supported formats: PDF, DOCX, TXT, CSV, XLSX, PNG, JPG, JPEG
Use cases: Analyze contracts, extract data from spreadsheets, discuss visual content
File handling: Files stay attached to the conversation for future reference
Real-Time Web Access
Enable web access to ground your conversations in current information. The AI can search the web, retrieve recent data, and cite sources directly in responses.
When to use web access:
Enable web access for tasks that require current information—market data, recent news, technical documentation, or fact-checking.
Organizing Conversations
Keep your workspace organized with folders and labels:
Folders — Group related conversations by project, client, or topic
Labels — Tag conversations for quick filtering (e.g., "Research," "Client Work," "Internal")
Search — Find any conversation instantly with Ctrl+K (Cmd+K on Mac)
Archive — Move completed conversations out of your active workspace
Pinning Notes
Pin important insights from any message to keep them visible throughout your conversation. Pinned notes stay at the top of your chat, making it easy to reference key information without scrolling.
Create a new conversation from any message. This lets you:
Explore different solutions simultaneously
Test alternative approaches without losing your original thread
Deep-dive into specific topics while keeping the main conversation intact
Canvas
Generate and edit documents directly in your chat. Canvas provides a side-by-side workspace where you can:
Draft and refine long-form content
Edit documents collaboratively with AI
Export finished documents as Markdown or PDF
Adding Context
Provide organization, workspace, or team context to your conversations. When context is active, the AI generates responses grounded in your company's tone, guidelines, and internal knowledge.
Context types:
• Organization context — Company-wide tone and values
• Workspace context — Department-specific guidelines
• Team context — Project or client-specific information
Conversation Management
Export & Import Conversations
Export: Download any conversation as a JSON file containing:
Full message history
File attachments
Labels and metadata
Conversation settings
Import: Upload a previously exported JSON file to restore conversations, including all messages, files, and labels.
Sharing Conversations
Share conversations with team members or across workspaces. Control who can view, edit, or continue the conversation.
Getting Started with Chat
Select a model from the dropdown (GPT-4, Claude, Gemini, or Mistral)
Type your message or upload a file to start the conversation
Enable features like web access or context as needed
Organize your conversation with folders and labels
Pin notes or create branches to explore different directions
Related Articles
Working with Multiple AI Models
File & Image Upload in Chat
Organizing Chats with Folders & Labels
Pinning Notes & Context Branching
Canvas — Document Editing in Chat
Adding Context to Your Conversations
Need help? Visit our FAQs & Troubleshooting or contact support.