Skip to main content

Starter Plan

Includes Chat, Assistant Studio, Standard Integrations, and a light version of Control Tower.

Written by Anna Drujan

The Starter Plan gives you access to BlackMountain's core modules: multi-model AI chat, custom assistants, essential integrations, and usage analytics. Get started with AI adoption and scale at your own pace, whether you're running a pilot project or implementing AI across your organization.


Pricing & Credits

€79 per user, per month

Each user receives 1,000 BlackMountain Credits monthly to use across all platform features.

Pilot Phase (4-8 Weeks) Benefits:

  • Unused credits roll over — No expiration during the pilot phase

  • Fair-Use policy — Moderate overages are not charged but help us determine the right plan size for your ongoing needs

  • Free Implementation (regular value: €950) — Professional setup assistance at no additional cost


What's Included

The BlackMountain Platform is built for European organizations that need security, flexibility, and control.

Multi-Language

  • Switch between German and English interface languages at any time

Organizational Structure

  • Organization, Workspace, and Team levels — Structure your AI environment to match your company hierarchy

  • Access Management — Assign roles (Owner, Manager, Viewer) at each organizational level to control permissions and visibility

Customization & Branding

  • Upload Your Logo — Add your company logo to personalize the platform

  • Design Personalization — Customize the design and appearance for your organization

  • Sidebar Configuration — Show or hide elements in the sidebar to match your workflow

  • Profile Pictures — Upload individual profile pictures for team members

European Data Security

  • European Servers — All data is hosted on servers located in Europe

  • European Company — BlackMountain is a European company committed to European data protection standards

  • Zero Access Architecture — We have no access to your data

  • PII-Encryption — Personal identifiable information and sensitive data are automatically encrypted with PII-Enforcement

Your data stays in Europe, under your control, protected by European privacy standards.


Modules

The Starter Plan includes four core modules to help you adopt AI gradually and effectively.

Chat

Access leading AI models in one secure European platform.

  • Multi-Model AI — Work with GPT, Claude, Gemini, and Mistral from a single interface. New models become available 10 minutes to 24 hours after release.

  • Auto Mode — Choose between Auto Mode US or EU to automatically select the best model for your request

  • Conversation Management — Organize chats with folders and labels

  • File & Image Upload — Analyze documents and visual data

  • Real-Time Web Access — Ground conversations in current information

  • Use Assistants in Chat — Pick your assistant in a chat or switch between assistants in the same chat for real-time collaboration

  • Context — Activate your organization, workspace, or team context in chat. Guidelines on tone or facts about your topic are instantly recognized, saving you from writing long prompts.

  • Templates — Create prompt templates for your team, workspace, or organization (only Owner/Manager of the respective organizational level) with variables, so recurring requests can be personalized

  • Pin Notes — Highlight text in chat and pin it as a note at the top, so important insights don't get lost

  • Branching — Create a branch from any message to explore alternative responses

  • Summarize & Start New Chat — Generate a summary to start a new chat with the same context

  • Ask Human — Activate Ask Human to receive clarifying questions about your prompts and minimize hallucinations

  • PII-Enforcement — Encryption for personal and sensitive data

  • Create Documents — Generate or edit documents (PPTX, DOCX, XLSX) directly in chat

Chat provides a unified interface for all your AI interactions, eliminating the need for multiple scattered subscriptions.

Assistant Studio

Build custom AI assistants for recurring tasks and share expertise across teams.

  • Custom Instructions — Define tone, format, and behavior in natural language

  • File Attachments — Ground assistants in your standards and templates

  • Organization-Wide Sharing — Share your assistant across your organization, workspace, or team (only Manager/Owner)

  • Use Your Assistants in Chat — Pick your assistant in a chat or switch between assistants in the same chat for real-time collaboration

  • Consistent Output — Deliver repeatable quality across your organization

  • Studio — Structured overview for all Assistants across teams in your organization

Assistants turn individual expertise into scalable, shared resources.

Standard Integrations

Connect your existing tools to the BlackMountain Platform.

  • Email Integration — Outlook and other common email tools

  • Easy-to-Implement Connectors — Standard integrations for common business tools

  • Plug-and-Play Setup — One-click connection to supported services

Need a specific integration?
Contact our support team for a complete list of available integrations or to request custom connectors.

Control Tower (Light Version)

Monitor AI usage, track spending, and maintain visibility across your organization.

The Starter Plan includes core analytics and cost management features:

  • Budget Monitoring — Track monthly spending against your credit allowance

  • Usage Analytics — Total tokens, requests, spending, and average cost per request

  • Spending Over Time — Visual chart showing usage patterns

  • Multi-Level Views — Private, Team, Workspace, and Organization perspectives

  • Flexible Time Ranges — Last 7/30/90 days or current month

  • CSV Export — Download usage data for further analysis

Advanced features available in higher-tier plans:
Enhanced compliance tools, custom reporting, detailed security monitoring, and additional governance features will be available as the platform evolves. See our roadmap for details.


Understanding BlackMountain Credits

Your credit usage depends on the type of AI operation you perform. Here are approximate values:

Operation

Approximate Credits

Data upload (per 1 GB)

~40

LLM prompt/response

1–10

Image generation

10–30

Internal search query

2–4

Web search

5–10

Note: These are approximate values. Actual usage varies based on model selection, prompt complexity, and response length.

What Can You Do with 1,000 Credits?

With 1,000 credits per user per month, you could generate approximately:

  • 100–1,000 LLM conversations (depending on complexity)

  • 30–100 AI-generated images

  • 200–500 web searches

Most users find this sufficient for daily professional AI use.


Support & Implementation

Full Support Included

Customer support is included with your Starter Plan subscription. Reach out via our integrated support portal or via email anytime.

Free Implementation (€950 value)

Get professional setup assistance at no additional cost. Our team will help you:

  1. Set up your organization and workspaces

  2. Configure initial integrations

  3. Train your team on key features

  4. Define best practices for AI adoption

  5. Identify high-impact use cases

We don't just hand you software — we help you succeed with it.


Getting Started

Ready to start your AI journey with BlackMountain?

  1. Sign up — Create your organization account

  2. Schedule your free implementation session — Our team guides you through setup

  3. Invite your team members — Add users and assign roles

  4. Start exploring — Begin using Chat, Assistant Studio, and more

Next Steps:

Did this answer your question?