Overview
BlackMountain lets you export all your conversations, folders, and messages as a JSON file. You can store this file as a backup, transfer it to another device, or switch platforms without losing your chat history.
You can also import JSON-formatted chat exports from other platforms (such as ChatGPT, Claude, or similar tools) into BlackMountain, making it easy to consolidate your AI conversations in one place.
Your chat data belongs to you. Export it anytime, store it securely, and import it.
Exporting Your Conversations
You can download all your BlackMountain chat data as a single JSON file. This export includes your chat threads, messages, folders, labels, and settings.
What Gets Exported
When you export your chats, the following data is included:
Chat threads: All conversations you've created
Messages: The complete message history within each thread
Folders: Your folder structure and organization
Labels: Any labels you've applied to chats
Settings: Chat-specific configuration and preferences
Attachment files are not included: Exports include all chat threads, messages, folders, labels, and settings. However, attachment files (images, documents) are not included in exports; only their metadata is preserved.
How to Export Your Chats
Navigate to Settings from the profile menu
Go to Chats in the sidebar
Scroll to the Export Chats section
Review the export summary (number of folders, threads, and messages)
Click Download Export
Save the JSON file to a secure location (e.g., encrypted cloud storage or local backup)
Importing Conversations
You can restore your chats from a previously exported JSON file or import chat data from other platforms if it's in JSON format.
How Import Works
When you import a JSON file:
If you have no existing chats, the import creates new conversations from the file
If you already have chats, the imported data is merged with your existing conversations (not replaced)
Folder structures, labels, and settings are restored automatically
How to Import Chats
Navigate to Settings > Chats
Scroll to the Import Chats section
Drag and drop your JSON file into the upload zone, or click browse to select it
Wait for the file to upload and process
Click Restore from Backup to confirm the import
Your chats, folders, and labels will appear in the sidebar
[INSERT IMAGE: Screenshot of the Import Chats section showing the drag-and-drop zone and Restore from Backup button]
Importing from Other Platforms
BlackMountain supports importing chat data from other AI platforms, such as ChatGPT, Claude, or similar tools, as long as the data is available in JSON format.
How It Works
If you have chat exports from another platform:
Export your conversations from the other platform (check their documentation for export options)
Ensure the export is in JSON format
Import the file into BlackMountain using the steps above
Your conversations will be integrated into your existing chat structure
Cross-platform migration: Moving from another AI tool? Import your JSON exports to bring your conversation history with you. No need to start from scratch.
Compatibility Notes
Not all platforms structure their JSON exports the same way. In most cases, BlackMountain will automatically parse and import the data. However:
Some platform-specific metadata may not be preserved
Attachments (images, files) are not included in most exports; only references to them
If an import fails, check that the file is valid JSON and contact support if needed
Best Practices
Regular Backups
Export your chats regularly to keep a secure backup:
Schedule quarterly exports (depending on how actively you use the platform)
Store JSON files in a secure location (e.g., encrypted cloud storage, password-protected folders)
Label backups with dates (e.g.,
blackmountain-backup-2025-01.json) for easy identification
Before Switching Platforms
If you're migrating to or from BlackMountain:
Export your data from the old platform before closing your account
Verify that the JSON file is complete and readable
Import it into BlackMountain and confirm that all conversations appear correctly
Secure Storage
Your chat history may contain sensitive information:
Store JSON files in encrypted storage (e.g., password-protected cloud services)
Avoid sharing export files via unencrypted email or public links
Delete old backups securely if they're no longer needed
Troubleshooting
Import failed or file not recognized
Check the file format: Only
.jsonfiles are accepted. If you have a.txt,.csv, or other format, you'll need to convert itVerify the JSON structure: Open the file in a text editor and ensure it's valid JSON (no syntax errors)
Contact support: If the file looks correct but still won't import, reach out to our team at [email protected]
Missing attachments after import
Attachments are not included in exports: Only metadata (file names, references) is preserved
You'll need to re-upload any files manually if they're needed in future conversations
Duplicate conversations after import
Imports are additive: If you import the same file twice, you may see duplicate chats
Check your folder structure and archive or delete duplicates manually if needed
Import from another platform doesn't work
JSON structure may differ: Not all platforms structure their exports the same way
Contact our support team with a sample file (remove sensitive data first) so we can help troubleshoot
Next Steps
Now that you know how to export and import your conversations:
Set up a backup routine: Export your chats regularly to avoid data loss
Migrate from other platforms: Bring your conversation history from ChatGPT, Claude, or other tools
Organize your chats: Learn how to use Folders & Labels to keep your workspace tidy
Need help? Contact our support team at [email protected] or visit the FAQs &